Shipping Policy
Most orders placed before 2PM (EST) Monday-Friday will ship out the same day. Exceptions to this include (but may not be limited to) backorders, special order items, and mascot costumes.
Orders are shipped FedEx and USPS unless otherwise indicated. Business Days are Monday through Friday.
If you have a deadline by which you need your order, please let us know in the comments field, and we will do our best to accommodate that deadline.
Saver Shipping
Saver shipping is available for only $5.95 on most orders less than $75, and most orders with a total greater than $75 ship free!
A shipping method will be chosen at Star Costumes' discretion. Orders may be shipped via the US Post Office or FedEx. Orders may take up to 10 business days to arrive.
Saver Shipping is NOT available on Mascots.
PO Boxes, APO and FPO Addresses
Star Costumes is able to ship to PO Boxes, as well as APO and FPO addresses, without additional shipping charges, on most items. However, some items cannot be shipped to PO Boxes or APO/FPO boxes.
Mascot Shipping
Due to the size and weight of mascot costumes, free and discounted shipping are not available on mascot orders. A flat rate of $49.95 shipping per mascot will be charged for ground shipping of mascots. Expedited shipping may be available for an additional fee - call 1-888-573-4594 for more details.International Shipping
StarCostumes has partnered with GlobalShopex, a trusted third-party company specializing in international shipments and order fulfillment. Customers may shop normally through our site, adding items you wish to purchase to your shopping cart. During the checkout process you will be asked to choose the "International Checkout" option, and the items in your shopping cart will be automatically transferred to GlobalShopEX. To complete the transaction, simply follow the instructions on the GlobalShopex website. Customers using this service may pay with international credit cards, PayPal and bank wire transfers.Note: Once your order is completed, all inquiries should be directed to the GlobalShopex Customer Service Department. StarCostumes representatives may not be able to assist you with your inquiry. You can reach GlobalShopex via phone at (786) 314 7144 or via email at info@globalshopex.com.
Shipping costs may vary considerably based on four factors:
- Order size & weight
- Destination country
- Shipping preference
- Duties & taxes collected by your government
These are determined during the checkout process. To see the shipping costs for your specific order, please continue shopping and begin your checkout.
International orders that are NOT placed through GlobalShopex may be subject to additional shipping charges not calculated in our checkout process. Customers will be invoiced for these charges, and payment must be completed before an order can be shipped.
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